Went to my room, the bed was half broken and OLD, I'm talking 20years at least. Alarms start going off in my head, I start searching more and yep, Bed bugs. Taxes and fees that are shown are estimates only. Kind Regards. I woke the next morning with the telltale lines of 3-4 itchy red puffy bites. I loved the Strat: clean, quiet. This is my second time visiting the hotel and both were quite plesant experiences. I especiall enjoyed the pub that was attached and the cheap beer! Owner's girlfriend is unprofessional and snarly - glad to avoid her and her jailhouse tattoos, but the other staff were really sweet. You'll have a comfortable stay but nothing overly fancy. Not awful but more than I was willing to pay. Posted by: Mr Bed Bug in Toronto Bed Bugs on October 21st, 2020 In a seniors housing building in east-end Toronto, 69-year-old Maureen Clohessy has taped over her power outlets, hoping to keep bedbugs out of the bachelor unit shes called home for three years. Feels like going back in time and room looked like a Van Gogh painting. My friend awoke at 6am on June 10th to the feeling of bugs crawling on her. The good points...free WiFi, the hotel is modern and the staff were friendly. Also walking distance to Union Station. THAT WAS IT!! The hotel is a short walk from Union Station so it's right in the heart of downtown - you can't beat the location. Just go in with realistic expectations -- it's a boutique, urban center, small hotel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I've stayed in rooms similar sizes in NYC, Ottawa, Amsterdam, Krakow, etc. Stay far away from this place! She woke up to find more than one adult sized bed bug on the duvet, and freaked! !Do not stay here!! He said he has my phone number on file and will be in touch.We left, tired, frustrated, and anxious and disgusted. Room was small but we weren't bothered, just staying one night. Lots of them. The room itself was clean and comfortable, the bathroom was good and the location was great, close to the CN Tower and downtown. Walking distance to many restaurants. Cigarette smokey and I didn't like the cleaning product smell either. There are other places near by that are cheaper to eat/drink.The staff was professional but kind of cold. While it was clear the bedding and bathroom fixtures had been updated, the room was old. WiFi is xtra and the breakfast downstairs simple - look or the fresh waffle maker :-), Dear Guest of the Hotel,Thank you for your feedback and i am sorry to hear that we could meet with your complete satisfaction. Dear JillHeinerthThank you for sharing your experience. The Strathcona Hotel: More than adequate - See 2,230 traveler reviews, 414 candid photos, and great deals for The Strathcona Hotel at Tripadvisor. The woman who arrived collected a specimen with a glove on, seemed unconcerned, and left. We stood in our rooms for another 45 minutes waiting for someone to call us, come see us, strip the beds, address our concerns etc, and NOTHING. Always appreciated!I am so happy to hear you enjoyed the hotel, and it's location!We pride ourselves on the cleanliness of our location, and I am very pleased to hear you agree!Any downtown location in a big city does tend to reflect in the pricing. Thank you for taking the time to write this review of our hotel. We are happy you enjoyed your stay and your visit to our city and we hope to welcome you back to Toronto again in the future! I woke up the next day with itchy bumps on my arms, face and neck. Ask fabulisa75 about The Strathcona Hotel, The Strathcona Hotel: Better Than Expected, Ask aisingioropuyi about The Strathcona Hotel, Ask KillerRabbit about The Strathcona Hotel, Hotels near Ontario Travel Information Centre - Toronto, Hotels near Toronto Dominion Gallery of Inuit Art, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near University of Toronto Scarborough, We compared the lowest prices from 9 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, Hampton Inn by Hilton Toronto Airport Corporate Centre, DoubleTree by Hilton Hotel Toronto Downtown, We compared the lowest prices from 10 websites. Hotel was nicely renovated, great location, wonderful service upon check-in, and room appeared to be very clean. We appreciate you staying with us and look forward to your next stayRegards, This is the version of our website addressed to speakers of English in the United States. I lost the connection a lot and it took forever even dealing with simple text emails.There are drinking/bar and dining options on site but I found the prices off-turning. Nice hood for a walk, I really enjoyed pretending I was in Rush's Subdivisions video. I spent almost no time in the room, but I can imagine they are quite spacious and comfortable. Hotel was nicely renovated, great location, wonderful service upon check-in, and room appeared to be very clean. It was cleaned once a day so if someone used the tub or made a mess it stayed that way until morning.Whyte ave is fine until later at night when all the people who can't handle their alcohol start roaming around yelling, fighting, and peeing in the doorways. She started collecting them in a jar that we had, and we made multiple calls to front desk wondering what was taking so long, to be told, in a very rude way that "someone was coming". Stay away. Two rooms in the hotel (ie the Economy rooms) have smaller windows with window AC's and i can understand the enclosed in feeling. Needless to say she was very concerned and called down to front desk to have the housekeeping manager come and inspect ASAP. I wouldn't. Review tags are currently only available for English language reviews. Grabbed my stuff and went back downstairs to et a refund. !Now my friend is FUMING mad and requested to speak to the hotel manager before we leave. This came as a huge shock as you can imagine, since this saved me the hardships of placing my own in there before eating. The staff are really friendly and never shy away from getting you more drinks! The rooms was clean and comfortable and the location could not be easier for those traveling in to Union Station. It was quite evident they were not trained or experienced with understanding bed bugs as my friend had to tell them to strip the bed skirts etc as well. 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